Mail in Service
E.D.S. is committed to providing fast, reliable repairs at affordable prices.
Find out why thousands have used E.D.S. to service all of their computing needs. Check out our Google Reviews
Welcome to E.D.S.!
Find out why thousands have used E.D.S. to service all of their computing needs. Check out our Google Reviews
Are you tired of the high prices and long wait times at other repair shops? Look no further!
Our mail-in service allows you to easily send in your console for repairs from the comfort of your own home. No need to worry about taking time off work or finding a ride to a physical store. Simply pack up your system, ship it to us, and we'll take care of the rest.
Our team of skilled technicians will diagnose and fix any issues your system may be experiencing. And best of all, our prices are affordable, ensuring that you won't break the bank while getting your system back in top shape.
Send in your system today and get back to gaming in no time!
Please provide us with some basic information
Your name
Telephone number
Email Address
Return address
Model # and S/N of the device
Provide us with a brief description of the problem(s). Any notes or observations pertaining to how and or why the problem started ,etc.. would be appreciated.
Please document all physical damage to the machine. Cracks, discoloration, bent parts, missing keys, missing screws, etc..
Select a shipping service provider
*FedEx, UPS, and USPS locations are all within a few minutes our our facility.
Purchase "stated value" insurance for your device.
*EDS cannot be held responsible for shipping carrier mistakes, lost packages, or damage that can occur during the shipping process.
Purchase return postage
*Place the return shipping label inside the box with your customer information form.
* Purchase "stated value" insurance for the return label
Pack your items very carefully
*Use plenty of extra packing material, around all sides of your device. If in doubt request the shipping company pack the device for you.
Once we receive your device:
We will perform a physical inspection, inventory to package and contact you that your device was received.
Within a few days, we will receive a detailed repair quote with a description of the problem, cost to repair, and an estimated time of completion.
$50 repair attempt charge will be charged to your credit card after the quote has been completed.
If you proceed forward with the repair the $50 will be applied to the labor charges.
After the device is repaired, you will be notified of shipment, and receive a tracking number.
Ship to Address:
EDS Computer & Gaming System Repair
760 Manor Hill Pl.
Sugar Grove, IL 60554
Packing Checklist:
Your device
Power adapter / charger
One working controller * gaming systems only
Customer Contact Form
Device Information
Confirm Ship To Address
Shipping Insurance (both directions)
Return Postage